Help, Support and Suggestions

Comic and Account Recovery
GUGo at 6:15AM, March 5, 2011
(offline)
posts: 5
joined: 3-5-2011
I didn't know where else to ask this or who to contact.

Basically my account has been hijacked. My password was changed and my comics were deleted by someone. I tried password recovery but my e-mail address isn't matching and I know this is the e-mail address I used. Who can I contact about helping me get my old account back?

Also I don't think it's possible but I'm just wondering if there's anyway to recover my comics that were deleted? I literally lost thousands of comments.

Thanks for any help.
last edited on July 14, 2011 12:39PM
ozoneocean at 7:07AM, March 5, 2011
(online)
posts: 25,111
joined: 1-2-2004
What was the name of your original account?

From a quick check you have 7 accounts (including this one) all on the exact same IP address, not one with the same e-mail. One of them is quite a high profile member of this community.

Could you even tell us the names of the comics that were deleted?
 
last edited on July 14, 2011 2:37PM
GUGo at 8:43AM, March 5, 2011
(offline)
posts: 5
joined: 3-5-2011
Yeah I think that we're all on the same network here so we have the same ip address.
I'm Tamerlane and I only had the one account. My comic Get Up and Go was deleted.
last edited on July 14, 2011 12:39PM
ozoneocean at 9:18AM, March 5, 2011
(online)
posts: 25,111
joined: 1-2-2004
Well given that the e-mail for that account is now “fuckyou@yahoo.com” I'd say you're telling the truth.
Do you have any idea who did this?

I will ask our programmers is anything can be retrieved.
 
last edited on July 14, 2011 2:37PM
GUGo at 12:31PM, March 5, 2011
(offline)
posts: 5
joined: 3-5-2011
Yes, it's actually turned into quite the personal matter now.

Thanks so much for looking into it.

last edited on July 14, 2011 12:39PM
ozoneocean at 7:01PM, March 5, 2011
(online)
posts: 25,111
joined: 1-2-2004
I'd still like to know who it was; do you know?

What sort of network are you on? I NEED your answers to this in order to help you.
 
last edited on July 14, 2011 2:37PM
GUGo at 9:03PM, March 5, 2011
(offline)
posts: 5
joined: 3-5-2011
Well it's someone I knew personally who had access to my computer. I do think they visit drunkduck somewhat but I'm not quite sure of their account if they have one. If that's what you mean? They don't live or use our network but I used to let him use my computer before and I think he must've did it from there.

We're just on a home network though I think about 5-6 computers are hooked up. I'm not too big on tech details but if you let me know what specific info you need I can ask.
last edited on July 14, 2011 12:39PM
ozoneocean at 11:02PM, March 5, 2011
(online)
posts: 25,111
joined: 1-2-2004
We don't need to know that for technical reasons, it's all part of our determining the facts of this case so we can know the situation and I can convince my fellow Admin and the Wowio staff that what has happened is as you describe it.

Anything else that shouldn't be public; I'll ask you about by contacting you through the PQ system.
I've sent messages to Wowio staff, but it's the weekend at the moment so they're not in the office. I'm not sure what, if anything can be done.
There ARE on going backups of course, but I don't know how easy it is to restore an individual user's account from that for them. Personally I hope there won't be to much of a problem, but I just don't know.
When the weekend is over and they're back in the office I will badger them till I get answers.
 
last edited on July 14, 2011 2:37PM
skoolmunkee at 1:03AM, March 6, 2011
(online)
posts: 7,058
joined: 1-2-2006
Did Burning Angel have pages before?
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
GUGo at 2:39PM, March 6, 2011
(offline)
posts: 5
joined: 3-5-2011
Well I really appreciate your help.
At least I still have all of my files so if I can at least get access to my old account I'd be able to reupload if nothing else. Burning Angel did have three pages.
Thanks again.



last edited on July 14, 2011 12:39PM

Forgot Password
©2011 WOWIO, Inc. All Rights Reserved