Help, Support and Suggestions

Thumbnail wont change
ChrisC098 at 11:42PM, June 9, 2011
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posts: 4
joined: 12-7-2006
Hello, I have been trying to change the thumbnail for my comic but every time I click send the page refreshes and it's the old thumbnail still. The picture is the right size, whats going on here?
last edited on July 14, 2011 11:42AM
skoolmunkee at 12:54AM, June 10, 2011
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posts: 7,058
joined: 1-2-2006
What's the filetype? DD only accepts jpg, gif, and png.

If you can post it here one of the admins can try and add it for you.
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
ChrisC098 at 12:47PM, June 10, 2011
(online)
posts: 4
joined: 12-7-2006
I've tried it with all the file types, but they all have the same effect.

Here it is and thank you for your time.

http://i8.photobucket.com/albums/a49/chrisc09811/thumnail.jpg
last edited on July 14, 2011 11:42AM
skoolmunkee at 3:25AM, June 11, 2011
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posts: 7,058
joined: 1-2-2006
Hm, when I try and add it I get “ERROR 2” which I think is because I don't have permission to edit your thumbnail as an admin. I can't add myself as an assistant because you've already got one in. Could your assistant try adding it?

I was able to add your thumbnail to MY test comic though, so I don't think it's a problem with the image itself.

Maybe just try using a different browser? Sometimes things go funny on this site that way.

Also keep in mind that after you upload a new thumbnail, you often have to tell the browser page to refresh in order for it to display the new image, it will try and show you the old one from the cache first. (Although in your case that wouldn't have done anything, since the image wasn't uploading.)
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
ChrisC098 at 9:58AM, June 11, 2011
(online)
posts: 4
joined: 12-7-2006
The assistant on the comic is the one that brought the error to my attention, so we are both having the problem. I tried uploading it with safari, and the same thing would happen. I refreshed it after the page refreshed and still nothing, and the thumbnail right now appears to be just black. Would adding you as an assistant temporarily help?
last edited on July 14, 2011 11:42AM

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