Help, Support and Suggestions

Unable to login since Beta problems
justbrowsing at 10:22AM, Nov. 6, 2010
(online)
posts: 3
joined: 1-23-2010
Hello,
Since the beta version switch, I'm unable to login.
My true login is darkJpeg, I checked the password I'm using is correct (using “forgot your password ?” link) and I successfully login with another dummy account (this one, so the problem doesn't come from my computer configuration).

Thanks in advance for your help,
StepH.
asd
last edited on July 14, 2011 1:12PM
ozoneocean at 10:31PM, Nov. 6, 2010
(online)
posts: 25,091
joined: 1-2-2004
Thanks StepH. I'll report the issue to our programmers.
Sorry for your trouble.

——————–

Actually, it is impossible for me to help you at all unless I know the name of the account you can't log in with. It's not attached to the IP you used with with this account.
 
last edited on July 14, 2011 2:37PM
justbrowsing at 2:45AM, Nov. 7, 2010
(online)
posts: 3
joined: 1-23-2010
Hello and thanks for your reply. The name of the account I can't log in with is “darkJpeg”. If needed you can contact me via the email address linked with this account.

Thanks in advance,
StepH.
asd
last edited on July 14, 2011 1:12PM
ozoneocean at 5:05AM, Nov. 7, 2010
(online)
posts: 25,091
joined: 1-2-2004
OK, thanks. :)

I've sent off an e-mail to the right person. Hopefully they should be able to do something for you!
 
last edited on July 14, 2011 2:37PM
justbrowsing at 4:24AM, Nov. 17, 2010
(online)
posts: 3
joined: 1-23-2010
Just an update to say that I'm still unable to log in.

Thanks in advance for your help,
StepH.
asd
last edited on July 14, 2011 1:12PM
skoolmunkee at 12:02PM, Nov. 17, 2010
(online)
posts: 7,058
joined: 1-2-2006
I've bugged them with another e-mail. I'm sorry, I wish there was more I could do, I can't even add you as an assistant to your comic. :[
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
skoolmunkee at 12:26PM, Nov. 17, 2010
(online)
posts: 7,058
joined: 1-2-2006
OK, I've sent you an email. I hope it's fixed now. :]
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
darkJpeg at 2:34PM, Nov. 17, 2010
(online)
posts: 6
joined: 7-18-2010
The problem has been solved. Thanks a lot for your action. :)

last edited on July 14, 2011 12:07PM
skoolmunkee at 5:27PM, Nov. 17, 2010
(online)
posts: 7,058
joined: 1-2-2006
I'm just sorry it took so long! You should have bugged us more :] Everyone can use a good bugging sometimes.
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM

Forgot Password
©2011 WOWIO, Inc. All Rights Reserved