Okay. Something funny happened to the new computer I fixed up. I got a call from people claiming to be Microsft Support telling me that my computer has errors. They instructed me to use the Eventviewer to check my application registry for errors and sure enough, there was a lot of them. How they got my phone number I have no idea…
Next the tech tells me that the reason why I got so many errors is because my Microsoft Security Certificate has expired. I allowed them to take control of the PC to check all the errors, and they began demanding that I renew this certificate, minimum payment of $89 dollars. When I told them I couldn't, they set it up so I can't access Windows XP on that computer anymore.
Now I'm suspicious as to the method they used to stop my computer access. Right now I'm reformatting the computer so I can begin the painful process of reinstalling everything. If my suspicions are correct I've fallen victim to some sort of scam to pressure me to pay whoever was at the other end of the line money for this Microsoft Security Certificate. And if I'm also correct, reformatting and reinstalling everything on that PC will fix everything.
And I know what caused this… I forgot to install AVG on that other computer, allowing trojans to run amok on that system. This Microsoft Security Essentials doesn't cut it. Another red flag? When giving me info a lot of the words were mispelled and they were speaking in weird accents and not as professional as the people from Microsoft who I've actually called to register my own copy of Windows XP.
And now as I type this I poked around the net and found this page…http://www.informationweek.com/security/management/microsoft-windows-support-call-scams-7-f/240005023
More proof that I am an IDIOT!!!
I guess these people were depending on one fact… new PCs that are sold by computer stores often don't come with the operation system disc. Had I not had my Windows XP discs, I'd be up the creek without a computer right now. As for how they got my phone number is anyones guess.
This time I'll make sure to install AVG on that machine as well so I don't have to deal with this in the future. I hope all of you have your Windows System Discs as well, or bought your computer from people who will reinstall it for you for free (but it's still better to have the OS disc anyway).
My other saving grace in all this? I didn't use THIS machine. Unlike the other machine which was a brand new install THIS machine has passwords in it… something those scammers could've obtained had I allowed access to it. The other machine had none. No email, not even my Youtube account. Heck, I didn't login any thing on that machine. It only had Google Chrome, and I didn't even login to Youtube on that machine. Hopefully I lucked out this time…