Page 013: Wrong Aid

mimosah on June 16, 2011

So recently Rite Aid came out with a new promotion that if you “Bring your prescriptions in to Rite Aid today and we'll fill them in 15 minutes guaranteed – or you get a $5 Rite Aid Gift Card.” This theory is cool, yah you get your prescription in 15 mins, but what happens when you are pressured that hard to fill it under that time frame? The technicians and the pharmacists don't have the time to verify if everything is correct their sole goal is to have to finish it in the time frame or they literally have to give free money away to the screaming customers. I heard that they have limitations on it so if they don't have it, they have to call the ins, call the dr that the 15 mins is void, but having to argue with the customer about that issue is in a whole other realm itself. yeesh.