This is the email I've just sent to Platinum, asking them to fix:

(Unfortunately, I don't have a workaround for any of these problems. Sorry…)

1. PQ inboxes - at some point they seem to had been reset to 0, regardless of how many PQs were in them. This ...

My PQ box is full and I haven't read any of them yet, so it may be that people have pre-empted me on these:

1. Anyone who sent me a PQ on Friday, Saturday, or Sunday (but not Monday, when the site was back up) will need to re-send ...