General Discussion

DrunkDuck site issues post-server migration
srhdt at 9:44AM, Jan. 17, 2011
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joined: 4-5-2007
Hi everyone.

So the site is back up and on a new server, but obviously the move has created additional bug issues, many of which we're aware of and are working quickly to resolve. Anyone who runs across a problem on the site, please post it here and I will continue to compile the list and forward it on to our support team.

Additionally, if you'd rather not deal with the loading issues associated with posting, please feel free to email any problems to info@drunkduck.com

Again, we hope to get these things resolved ASAP and have the site running smoothly again. I will continue to update the DD Twitter and Facebook as I learn more.

We're very sorry for the inconvenience, guys.
last edited on July 14, 2011 3:54PM
ozoneocean at 10:05AM, Jan. 17, 2011
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They can also post about their issue on the DD LJ site here:

http://community.livejournal.com/drunkduck

It's open to all for just these sorts of problems! ^_^
 
last edited on July 14, 2011 2:37PM
Hawk at 10:56AM, Jan. 17, 2011
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It's been really spotty for me the past ten minutes. It's gone from not loading at all, to loading REALLY slowly and links not working, to running just fine and smooth (and back to slow and broken again). It doesn't always take me to the comic when I click on a comic from the front page.

But it feels like somebody's back behind the curtain still turning knobs, so I may be speaking too soon.
last edited on July 14, 2011 12:47PM
elektro at 10:59AM, Jan. 17, 2011
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joined: 6-18-2009
I have noticed that my preloaded comics are all one day behind. For example, instead of loading a comic on the 17th, it loaded on the 16th. Not a big deal, but something I noticed.

EDIT: I just took a look at more of my comics, and Cubicle is completely screwed up. I cannot open its page, and some of the images (like the banner in my sig) are missing.
last edited on July 14, 2011 12:21PM
lefarce at 11:09AM, Jan. 17, 2011
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posts: 5,454
joined: 2-9-2006
I find it really embarrassing how many “well the site feels completely broken so post about it here” threads we get compared to basically every site ever. I'm sure there is little Wowio could have done to make this go any smoother than it is, since transferring data from DD amounts to getting a beat-up car across country and hoping it doesn't break down.

Next time the following happens, I may take screencaps to help out. I've gotten several “access denied” errors when trying to read comics. In a few cases the extension /B/ (lol) will appear before a comic's name, and the message “this page is unavailable” (or something to that extent) appears under the site navigation and banner. For some time I couldn't get MyFavorites or MyComics to drop down properly, but that seems to be working now.

 
last edited on July 14, 2011 1:34PM
Nicotine at 12:39PM, Jan. 17, 2011
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joined: 6-18-2007
Well, besides the painfully slow loading time, like lefarce, I can't get to some comics, but it's a little different for me. When I try to access comics from the MyFavorites section in the right side of the site, it takes me back to the main screen with “not found” in the url (the main screen looks fine though).
last edited on July 14, 2011 2:16PM
Sameth at 1:08PM, Jan. 17, 2011
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posts: 38
joined: 3-13-2007
Several of my comics are not working. I did notice a pattern. Their titles start with a D or a C. I'm guessing A-D titled comics are not working.
–Sameth–
Creator of Dragon City
last edited on July 14, 2011 3:21PM
Pyrarrows at 1:15PM, Jan. 17, 2011
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posts: 9
joined: 5-27-2009
Same issue here, my comic will not load, getting a 403 Forbidden error.

http://drunkduck.com/Age_of_the_Elements/

Well they did say that they had issues with A-C, on their facebook page, I'm guessing that this is connected to that.
last edited on July 14, 2011 2:56PM
Cheesecake for Every at 1:34PM, Jan. 17, 2011
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posts: 23
joined: 8-5-2009

Sameth
Several of my comics are not working. I did notice a pattern. Their titles start with a D or a C. I'm guessing A-D titled comics are not working.

This. I keep getting a 403 error on my comics with an A-D titled comics too
Seems to be a common problem though *points at other posts*

Please fix it oh gods ot the Duck! *does a bow*
last edited on July 14, 2011 11:40AM
artdude2002 at 3:09PM, Jan. 17, 2011
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posts: 10
joined: 11-14-2006
I was able to upload my comic today, but every time I try to view it, I am taken back to the Drunk Duck home page where I have to log on again. I also noticed that about half of my favorites can be accessed. The rest just give me a 404 error and says I am forbidden to view that comic on this server.

I'm not complaining because I know how migrating to a new server can be plagued by all sorts of bugs. I just wanted to let you know in the event no one else was having these particular problems.

Thanks.
last edited on July 14, 2011 11:02AM
jerrie at 3:24PM, Jan. 17, 2011
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posts: 25
joined: 7-14-2007


.

I can't view two of my favs, arachnid goddess and deadfingers….when i try to view Arachnid goddess i get a message that says access forbidden…when i try to view deadfingers i am sent back to the dd main page
last edited on July 14, 2011 1:07PM
DreamDutchess at 3:24PM, Jan. 17, 2011
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posts: 11
joined: 12-30-2007
My comics are also getting the forbidden server error.
Thanks for working on getting things resolved.

-Lynn
last edited on July 14, 2011 12:16PM
literacysuks1 at 3:25PM, Jan. 17, 2011
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posts: 105
joined: 1-26-2006
Yeah, I'm 403'd out of my comic…which starts with an A.

Should have put a giant “E” on his chest instead…
Go read my superhero comic…because I told you to
http://www.drunkduck.com/Acrobat/

last edited on July 14, 2011 1:35PM
usedbooks at 3:43PM, Jan. 17, 2011
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posts: 2,609
joined: 2-24-2007
I updated Gelotology to test the functionality. Everything is very very very very slow (and timeouts associated with that), but it all worked properly. The image uploaded with no errors. Drunkduck Alerter, My Favorites list, and the “This Just In” list registered the update with no problems.

The only problems I found are two already mentioned. Comics beginning with A through D do not work. And the clock is off again.
last edited on July 14, 2011 4:38PM
jercoxthealmighty at 4:28PM, Jan. 17, 2011
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posts: 18
joined: 1-27-2006
As with many here, the two comics I have made that begin with D (Don Josh and Don Saviero) are currently non-functional. I can still look at all the information for'em (the add pages page, the overview page, and whatnot), but the actual comic pages themselves are not working.

My other comic, Final Blasphemy, seems to be working, though.
last edited on July 14, 2011 1:07PM
AzuJOD at 4:59PM, Jan. 17, 2011
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posts: 374
joined: 8-14-2007
Yeah, as everyone else said, any comic starting with A, B or C gets a 403 error, but I notice any comic starting with D sends you back to the main page.
last edited on July 14, 2011 11:15AM
lefarce at 5:43PM, Jan. 17, 2011
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posts: 5,454
joined: 2-9-2006
if drunk duck goes down once, our reputation will be irreparably damaged. it's the first in a series of dominos. - volte duckerberg

 
last edited on July 14, 2011 1:34PM
Andre61 at 7:26PM, Jan. 17, 2011
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posts: 10
joined: 1-5-2011
When I try to view my comic pages I get Forbidden

You don't have permission to access /comics/B/Blast/ on this server.

Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g Server at www.drunkduck.com Port 80
last edited on July 14, 2011 10:52AM
gilbertmaxter at 8:04PM, Jan. 17, 2011
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posts: 17
joined: 4-22-2010
I would like to point out I am getting a 403 forbidden error.
its the only comic in my account lol so dont ask.

When can I expect the site to be up and running for the most part?
last edited on July 14, 2011 12:36PM
JillyFoo at 8:39PM, Jan. 17, 2011
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posts: 626
joined: 1-2-2006
Can't get to my site:

http://www.drunkduck.com/Demon_Eater

Someone
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.

last edited on July 14, 2011 1:08PM
dilbertdog at 10:10PM, Jan. 17, 2011
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posts: 1
joined: 7-30-2010
link 2 blitz broken
last edited on July 14, 2011 12:11PM
bravo1102 at 11:18PM, Jan. 17, 2011
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posts: 3,323
joined: 1-21-2008
Let's see my comic begins with “A” and I get FORBIDDEN .


I kind of like it. Gives me an excuse not to update for a while. lol!
last edited on July 14, 2011 11:34AM
skoolmunkee at 12:26AM, Jan. 18, 2011
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posts: 7,058
joined: 1-2-2006
The A-D thing has been reported by us a few times, and they're aware of it. But do keep reporting stuff. :]

Currently the site is running pretty fast for me. I know they were disabling some chron jobs earlier to see if one of them might have been the problem, so they're tinkering behind the scenes anyway. Current time is 3am Eastern though, so that may have something to do with why everything is going about normal speed again for me now.

Unfortunately I don't have any kind of ETA for people about any of these issues. :I
  IT'S OLD BATMAN
last edited on July 14, 2011 3:44PM
Sameth at 1:04AM, Jan. 18, 2011
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posts: 38
joined: 3-13-2007
bravo1102
Let's see my comic begins with “A” and I get FORBIDDEN .


I kind of like it. Gives me an excuse not to update for a while. lol!

Yeah, well…I don't. I haven't missed an update yet since I moved one of my comics to Drunk Duck, so this means I have to upload my comics elsewhere so my time isn't wasted making comics that no one sees.

Sorry, I'm just frustrated. And you know, this isn't the only time something like this happened, so…
–Sameth–
Creator of Dragon City
last edited on July 14, 2011 3:21PM
Nara at 1:10AM, Jan. 18, 2011
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posts: 1
joined: 4-27-2008
I don't know if this has been brought to your attention, but I can not access “Children of the Night” or “Arachnid Goddess” I keep getting

Forbidden
You don't have permission to access /comics/C/Children_of_the_Night/ on this server.


——————————————————————————–

Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g Server at www.drunkduck.com Port 80
last edited on July 14, 2011 2:09PM
ozoneocean at 1:33AM, Jan. 18, 2011
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posts: 24,995
joined: 1-2-2004
Nara
I don't know if this has been brought to your attention, but I can not access “Children of the Night” or “Arachnid Goddess” I keep getting

Forbidden
You don't have permission to access /comics/C/Children_of_the_Night/ on this server.


——————————————————————————–

Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g Server at www.drunkduck.com Port 80
Those are C and A comics, so yeah, they're need to be copied across again. :(
 
last edited on July 14, 2011 2:37PM
ayesinback at 5:49AM, Jan. 18, 2011
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posts: 2,003
joined: 8-23-2010
Site much faster than yesterday, but still seems to be running with a limp.

Could not access my A Cat's Tale — (so A's, B's, C's still a problem?). Anyway, got this message:


“ in a way that will never complete ” so sad. But apparently not FORBIDDEN

btw: could not upload this file via “edit” of A Cat's Tale account either

(edit)

Realized I posted in wrong thread (this 1st appeared in moan and groan), so opened DD in a second Firefox window, and it loaded like this:


under new management
last edited on July 14, 2011 11:14AM
darth_paul at 7:04AM, Jan. 18, 2011
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posts: 69
joined: 9-23-2009
Hate to beat a dead horse, but just want to say that yes, the problem with A,B,C and D titled comics is not yet fixed. It is 9:05 AM Central time where I'm at, and my comic “Coolstar Comics Master Files” just directs back to the main page. My other comic, “Unlimited Evil” which of course starts with a “U” is just fine.
last edited on July 14, 2011 12:08PM
elektro at 7:39AM, Jan. 18, 2011
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joined: 6-18-2009
I've gotten access to two of my favorites in the A-D range, but there are some new things I noticed:

-Yesterday, a new page of “A Loonatics Tale” could be viewed perfectly fine. Today, that same exact page is now a broken image.

-Whenever I try to access the other comics in the A-D range, instead of giving me a 404 like it did yesterday, it now says “comic not found” and boots me back to the home page.
last edited on July 14, 2011 12:21PM
Hawk at 7:53AM, Jan. 18, 2011
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posts: 2,760
joined: 1-2-2006
I just wanted to say that my comic (beginning with a C) has returned. Thanks, Drunk Duck!
Charby the Vampirate worked, Cwen's Quest worked. So did Bloodman and Arkadis. Another ‘C’ comic, Cosmic Dash did not.
Jillyfoo's link to Demon Eater still took me to the front page.
I tried Death brigade from the front page and it worked.

So, it looks like things are starting to be fixed at least. I'll betcha it's not long before we're back in order.
last edited on July 14, 2011 12:47PM

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