I Am The 1337 Master
It might have been better to wait a little while longer after the “image lost” before you put the preview out. I think there'd be less “flipouts” and some people would be a little more understanding
Things were a little more complex unfortunately. :(
The whole crash happened when the programming and design team were on the last downhill run to getting the preview site up, so it was an even bigger disaster than it seemed. The preview site was
put off and getting the DD up and running again took away from time and resources dedicated to that project. -people that were already working overtime doing everything they could to get the preview done then had to work all night and weekends to fix the worst of the DD bugs and problems.
As for Wowio only reading the feedback forum, why the HELL aren't they reading this forum? This is where everyone is speaking their mind, this is where the concerns and anger are… if WOWIO isn't reading this forum, isn't that really, really telling… doesn't that show just EXACTLY how little they care about the people who use DD? It's another ‘we dictate, you obey’ move by Wowio… typical.
reading the forum- Skool and I.
Lawrence, our chief programmer, and Kinh, our website production coordinator, as well as all developmental and programming people under them are extremely busy programming and troubleshooting the preview site. There are a lot of demands on their time and it's very hard for them to assimilate and act on all sorts of information from all sorts of sources, especially at a time like this. The Get Satisfaction feature provides a system that makes it much easier for users to put information into a form they can easily assimilate and act on in an ordered way.
It's the job of Skool and I to make sense of the mix of social, emotional and practical concerns here
and then bring that directly to the attention of Lawrence and Kinh when we speak to them personally.
lefarceThis has honestly been my very biggest problem with Wowio. We absolutely need more communication directly from them.
The fact that Wowio was never very responsive to our suggestions in the first place doesn't bode well either
This is probably more a failing of Skool and I more than anything else. As conduits between the Wowio design team and the DD community we've dropped the ball occasionally. But both of you were always mainly concerned with colour design choices, and frankly, those have always been a minor aspect of the things we're dealing with.
-That Yellow does
need changing though!
Anyway, when hearing from us, you are
hearing directly “from Wowio”, the Drunk Duck part.
Lawrence deals with programming and oversees some aspects of design. Zach is the creative director who oversees all design, but the actual designer is currently away… Kinh coordinates all the websites and all the different people running them. Various other people handle different design and programming jobs. Matt West is the overall guy in charge of the sites… Brian Altounian is the owner of all Wowio. But there are many other people in between.
The thing is that nobody is really better equipped to answer questions relating to DD than us (Skool and I). We just have to do a better job at it.